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Delivery & returns
Shipping & returns
In order to offer the best possible service, we send all our orders via Parcel post with track & trace code. The shipping costs for this are € 5.95 for the Netherlands and € 6.95 for Belgium.
If the order is ordered and paid on a working day before 23:00 and the products are in stock, it will be delivered within 1 to 2 working days by our parcel services PostNL or DHL. If you are not at home, the package will be delivered to the neighbors or the delivery person will try again the next day.
If you want to return a product. This can be done within 14 days after receipt, without giving any reason. Note: the return costs are for your own account, these are not reimbursed by us. You have 14 days to report the return and from the time of reporting 14 days to return the order.
Please send return to: you can print the return address via this link
T.a.v. customer service
After receipt, we will refund the amount within 7 days after notification of cancellation.