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Delivery & returns

Shipping & returns

shipment

In order to offer the best possible service, we send all our orders via Parcel post with track & trace code. The shipping costs for this are € 5.95 for the Netherlands and € 6.95 for Belgium.

Delivery

If the order is ordered and paid on a working day before 23:00 and the products are in stock, it will be delivered within 1 to 2 working days by our parcel services PostNL or DHL. If you are not at home, the package will be delivered to the neighbors or the delivery person will try again the next day.

Returns

If you want to return a product. This can be done within 14 days after receipt, without giving any reason. Note: the return costs are for your own account, these are not reimbursed by us. You have 14 days to report the return and from the time of reporting 14 days to return the order.

Please send return to: you can print the return address via this link

 

DesignByU

T.a.v. customer service

Hoofdweg 256

9695AV Bellingwolde

The Netherlands

 

After receipt, we will refund the amount within 7 days after notification of cancellation.